Information
Find answers to frequently asked questions about New Columbia Work Shop's handcrafted wooden bowls and laser engraving services. We're here to help! For more information, you can contact us at (570) 490-0672 or via email at info@newcolumbiaworkshop.com.
Frequently asked questions
Here you'll find answers to common questions about our wooden bowls, laser engraving, ordering, shipping, and returns at New Columbia Work Shop. We're dedicated to providing clear and helpful information to ensure a smooth shopping experience.
What are the most common questions customers ask about your bowls or laser engraving services?
How long is the turn around after an item is ordered?
All in stock products will ship with in 2 business days.,
What makes your wooden bowls and laser engraving special? What materials do you use?
Bowls are made of hand selected hardwoods from Central PA. and exotics from local suppliers.
Tell me about your shipping and return policies in simple terms.
Shipping is free with orders over $50. Items can be returned if in resaleable condition with a 10% restocking fee. Return shipping is responcibility of customer.
What should customers know about ordering or customizing items?
All customization is at the discretion of NCWS.
Need more help?
If you couldn't find the answer you were looking for, please don't hesitate to contact us. Our team is ready to assist you with any questions or concerns regarding our handcrafted wooden bowls and laser engraving services. We're committed to providing excellent customer support and ensuring your satisfaction.